Terms & Conditions

RespondedBy provides done-for-you B2B outbound services, including cold email infrastructure, lead sourcing, campaign copywriting, inbox management and appointment setting. The specific scope, fees and deliverables for any engagement are set out in a separate written agreement between us and the client. Where anything in that agreement conflicts with these terms, that agreement governs.

Client engagements begin with an initial 90-day term. After the initial term the engagement continues on a rolling monthly basis and may be cancelled by either party with notice as set out in the client agreement. Fees already paid or accrued for the initial term are not refundable on cancellation, except where required by law or expressly agreed in writing.

Outbound campaigns depend on accurate information and timely input. You agree to provide accurate details about your business, offer and target market, to respond to reasonable requests for feedback, and to attend and manage meetings booked on your behalf. You are responsible for the products or services you sell and for all commitments you make to prospects.

Any figures, case studies or examples shown on this website describe past results achieved for specific businesses in specific markets. They are illustrations, not promises. Outbound performance depends on your offer, market, pricing, sales process and many factors outside our control. We do not guarantee any particular number of meetings, level of revenue or business outcome.

We operate outbound campaigns in line with applicable anti-spam and data protection requirements in the jurisdictions we send to. You are responsible for ensuring that your own products, claims and commercial practices comply with the laws that apply to your business, and for honouring opt-out and deletion requests that reach you directly.

All content on this website, including text, design, graphics and the RespondedBy name and logo, belongs to RespondedBy and may not be copied, reproduced or reused without written permission. Ownership of campaign assets created during an engagement is dealt with in the client agreement.

To the fullest extent permitted by law, RespondedBy is not liable for indirect, incidental or consequential losses, including lost profits, lost revenue or lost business opportunity, arising from use of this website or our services. Nothing in these terms limits liability that cannot be limited by law.

This website links to third-party services, including a scheduling tool used to book calls. We are not responsible for the content, availability or privacy practices of any third party.

We may update these terms from time to time. The version published on this page is the one in force, and the date above shows when it last changed.

Questions about these terms can be sent to antonio@respondedby.com.